BT and Openreach told to be more transparent over split

Ofcom’s latest monitoring report on the changing relationship between BT and Openreach finds room for improvement, but is mostly positive.

BT and Openreach have made real progress on implementing the new arrangements governing their legal separation, but can do more to strengthen Openreach’s strategic independence, and more to improve transparency over how a balance is being struck between these new freedoms and oversight from BT.

The legal separation of BT and Openreach was designed to address industry concerns that BT, as a provider of broadband services and owner of the UK’s largest broadband network, had the ability, incentive and propensity to favour itself when making investment and planning decisions, to the detriment of other network builders, and the disadvantage of end-users.

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