"I just wanted to write and thank you all for everything you have done in providing our new phone system.
From start to finish the whole team have been professional, polite and friendly. Nothing has been too much trouble and you have gone way beyond what was expected in terms of customer support.
I know we had a “few issues” but your response was excellent and your understanding of the need to get an interim service up and running immediately was very much appreciated.
"
Financial Controller
BDL Innovative Recycling
"We switched to e-volve Solutions 18 months ago finding the switch over trouble free. They worked with us to find the right system we needed to suit our company and are always helpful should we need anything or have any questions."
Office Manager
Albert Looms Ltd
"Our business has just moved to a dedicated fibre-optic broadband connection with Nick Austin of e-volve. Our business had little experience of telecommunications. Throughout the process we were pleased to have the help of Nick, who has the right mixture of patience and persistence, and can explain the process in language we can understand. We would definitely use e-volve again, and we will be moving all our phone and mobile contracts to them in the next few months."
Director
John Hudson Trailers Ltd
"We migrated our ISDN services to SIP with e-volve and found the process very straightforward. They dealt with our existing supplier and the downtime was minimal. We now have a future-proofed solution, with built-in redundancy, which is crucial for our 24 hour business.
In addition, we also upgraded our internet services to fibre and have been very pleased with the speeds, services and ongoing support."
Managing Director
Western Car Company Ltd
"We needed to upgrade our old on-premise PBX and improve our slow internet circuits.
After a meeting with e-volve, we reviewed options for a new hosted system and fibre broadband.
e-volve managed the project end-to-end, installing a new LAN solution to support the new system and ensured all our existing numbers migrated to the new telephone system.
We now have a fully hosted system, ensuring it is always up to date and two superfast internet connections, supporting the business.
These now allow us to have an external cloud backup, which is crucial to our disaster recovery plans."
Managing Director
DNS (Midlands) Ltd
"e-volve made the process of getting an excellent service suitable for my business very easy, billing is straight forward and cost effective, the team have always been approachable and easy going."
Owner
Primavelo
"With a network of over 280 hand car washes across the UK, our proposed roll out of broadband infrastructure was always going to be tricky. However, the e-volve team has ensured that the process has been as smooth as possible. Their customer service is excellent and any issues resolved quickly and with minimal fuss. The continual attention to detail of Nick, Jack and the team ensures we are confident that e-volve were, and remain the right choice for the Waves Group."
Director
Waves Group
"Over the last 4 years e-volve have assisted us to install and commission 25+ new managed internet circuits. These connections have been a mixture of copper and fibre depending on location.
Nick has always delivered the project on time and has helped at every stage right through to today where he is my first port of call with any loss of comms. What is really useful due to the nature of our business is Nick will pick up the phone 7 days a week and start working on a solution to get us back online.
He has also assisted with the supply and install of stand alone IP telephone devices which have assisted us with our day to day operations. We find it easy and straightforward to deal with e-volve solutions .
They respond in a timely and helpful manner and issue regular updates.
"
OPERATIONS ENGINEER
Mercia Power Response
"I was in urgent need of telephones for my property business, the e-volve team managed to turn it around for me with no hassle and stress free. The customer service team are always friendly and professional and it is good to now be working with an independent company who value customer service."
Russell Davison - Owner
Davison Property
"The swap over of our broadband was well executed by e-volve Solutions Ltd and the speed is now in a different league to what we had previous.
Thank you - It’s a complete game changer for us.
"
Office Manager
Zircom